Karen Sedatole Archives - EmoryBusiness.com https://www.emorybusiness.com/tag/karen-sedatole/ Insights from Goizueta Business School Thu, 06 Jun 2024 15:11:35 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 https://www.emorybusiness.com/wp-content/uploads/2017/03/eb-logo-150x150.jpeg Karen Sedatole Archives - EmoryBusiness.com https://www.emorybusiness.com/tag/karen-sedatole/ 32 32 “How to Conduct Motivating Performance Reviews When Business Is Down,” Harvard Business Review https://hbr.org/2023/12/how-to-conduct-motivating-performance-reviews-when-business-is-down Wed, 20 Dec 2023 20:57:46 +0000 https://www.emorybusiness.com/?p=30823 The post “How to Conduct Motivating Performance Reviews When Business Is Down,” Harvard Business Review appeared first on EmoryBusiness.com.

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Goizueta Faculty and Staff Shine with Prestigious Accolades and Honors https://www.emorybusiness.com/2023/06/15/goizueta-faculty-and-staff-shine-with-prestigious-accolades-and-honors/ Thu, 15 Jun 2023 13:00:00 +0000 https://www.emorybusiness.com/?p=28213 In recognition of their outstanding achievements, Goizueta faculty and staff members have received numerous accolades this winter and spring, including recognition from renowned academic institutions, Emory-wide panels, boards, and leading journals. “We continue to develop principled and impactful leaders and entrepreneurs, foster innovation for a data and technology driven world, and grow a global presence […]

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In recognition of their outstanding achievements, Goizueta faculty and staff members have received numerous accolades this winter and spring, including recognition from renowned academic institutions, Emory-wide panels, boards, and leading journals.

“We continue to develop principled and impactful leaders and entrepreneurs, foster innovation for a data and technology driven world, and grow a global presence fueled by local synergies,” said Gareth James, John H. Harland Dean. “I’m proud of our faculty and staff – and energized about the future of our school and students.”

Impacting Business & Beyond

Faculty and staff contribute to the Goizueta and Emory community, but also have significant impact on society and the broader business world. External awards include:

Karen Sedatole, Asa Griggs Candler Professor of Accounting, was named as an editor to the Accounting Review. Sedatole was also elected to the position of president elect for the Management Accounting section of the American Accounting Association.

Emma Zhang, associate professor of information systems & operations management, was named an elected member of the International Statistical Institute. Zhang was also named an associate editor to the Journal of the American Accounting Association.

Ruomeng Cui, associate professor of information systems & operations management, was a finalist for the 2022 Management Science Best Paper Award in Operations Management for her paper, “Learning from Inventory Availability Information: Evidence from Field Experiments on Amazon.”

Panos Adamopoulos, assistant professor of information systems & operations management, was named as an associate editor at Management Science.

Giacomo Negro, professor of organization & management, was appointed as the senior editor of Organization Science and also received an honorable mention for the Robert K. Merton Award for his paper, “What’s Next? Artists’ Music After Grammy Awards.” Negro additionally served as the principal investigator for the 2022 LGBTQ Southern Survey.

Erika Hall, associate professor of organization & management, was named as an incoming associate editor at the Academy of Management Discoveries.

Dan McCarthy, assistant professor of marketing and Marina Cooley, assistant professor in the practice of marketing were recognized by Poets&Quants’.” McCarthy was also a finalist for the Weitz-Winer-O’Dell Award.

John Kim, associate professor in the practice of organization & management, was designated as one of the top instructors by Coursera for Management Consulting courses.

Vilma Todri, assistant professor of information systems & operations management, was named an associate editor to the Management Information Systems Quarterly Journal, one of the top three leading Information Systems journals.

Tonya Smalls, assistant professor in the practice of accounting, has been appointed to serve on the Inaugural Advisory Board for Make-A-Wish Georgia (MAWGA).

Leading the Future Of Emory and Goizueta

Goizueta Business School and Emory also honor academic professionals and leaders for their dedication to excellence through teaching, content development, experiential learning, scholarly inquisition, and commitment.

“We could not be prouder of our exceptional faculty and staff for their remarkable work and dedication throughout the past year,” says Anandhi Bharadwaj, who will step down as vice dean for faculty and research this summer as Professor Wei Jiang prepares to take on the role. “It has been an honor to work alongside our faculty and staff in developing the school and its programs.”

The recipients of these prestigious honors and awards are listed below:

Rajiv Garg, associate professor of information systems & operations management, was awarded the Provost’s Distinguished Teaching Award for Excellence in Graduate and Professional Education. Garg was also honored as the MSBA Distinguished Core Educator.

John Kim, associate professor in the practice of organization & management, was awarded Emory Williams Distinguished Undergraduate Teaching Award.

Giacomo Negro, professor of organization & management, received the Keough Faculty Award. Negro also received the Jordan Research Award.

Marvell Nesmith, associate dean of academic affairs & instructional design, received the Keough Staff Award.

Marina Cooley, assistant professor in the practice of marketing, was honored as the BBA Distinguished Educator and was also recognized for MBA Teaching Excellence (One Year).

Omar Rodríguez-Vilá, professor in the practice of marketing, was awarded the Evening MBA Distinguished Core Educator and was also recognized for MBA Teaching Excellence (Two Year).

Charles Goetz, associate professor in the Practice of organization & management, was awarded Evening MBA Distinguished Elective Educator.

Ray Hill, associate professor in the practice of finance, was recognized for MBA Teaching Excellence (Classic Faculty).

Alvin Lim and David Sackin were awarded MSBA Distinguished Elective Educators.

Rob Kazanjian, Asa Griggs Candler Professor of Organization & Management, was awarded Executive MBA Distinguished Educator (Core).

Kevin Crowley, associate professor in the practice of finance and Narasimhan Jegadeesh, Dean’s Distinguished Chair of Finance, were awarded MAF Distinguished Educators. Crowley was also awarded Executive MBA Distinguished Educator (Elective).

Giacomo Negro, Melissa Williams and Panos Adamopoulos received Goizueta research awards at the levels of full, associate, and assistant professor, respectively.

Goizueta Business School is proud to present the accomplishments of these and other faculty members within our institution. To learn more about the teaching, specialized research, and core interests of each faculty member, check out our faculty profiles and their related publications

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“Experts weigh-in on Georgia allowing unborn babies to be claimed on taxes,” Yahoo! News https://news.yahoo.com/experts-weigh-georgia-allowing-unborn-030555297.html Wed, 03 Aug 2022 19:19:00 +0000 https://www.emorybusiness.com/?p=25407 The post “Experts weigh-in on Georgia allowing unborn babies to be claimed on taxes,” Yahoo! News appeared first on EmoryBusiness.com.

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With Steady Leadership Through Turbulent Times, Interim Dean Karen Sedatole Has Guided Goizueta Toward a Bright Future https://www.emorybusiness.com/2022/06/17/with-steady-leadership-through-turbulent-times-dean-karen-sedatole-has-guided-goizueta-toward-a-bright-future/ Fri, 17 Jun 2022 13:00:00 +0000 https://www.emorybusiness.com/?p=25045 As the Interim John H. Harland Dean of Goizueta Business School, Karen Sedatole has faced innumerable and unprecedented challenges to the familiar phrase “business as usual.” Appointed in May of 2020 and succeeding Dean Erika H. James, Sedatole took the helm of Goizueta at what was to become the most significant tipping point around the […]

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As the Interim John H. Harland Dean of Goizueta Business School, Karen Sedatole has faced innumerable and unprecedented challenges to the familiar phrase “business as usual.” Appointed in May of 2020 and succeeding Dean Erika H. James, Sedatole took the helm of Goizueta at what was to become the most significant tipping point around the world in generations.

At the turn of 2020, a mysterious illness we now know as COVID-19 began to grip the world with life-altering fear, sparking “what if” questions that challenged experts. A public health emergency was declared, air travel was restricted, case numbers rose, and the world officially entered a pandemic by March of that year.

With tensions high, just days before Sedatole’s role as interim dean was to begin, George Floyd was murdered while in police custody in Minneapolis, setting off a prolonged period of national racial unrest and difficult conversations.

Sedatole has said, “At Goizueta, we work to reimagine and redefine a different, better way of doing business to solve the world’s greatest challenges with ingenuity, integrity, and grit.”

These truths were clear. As one of the best business schools in the nation, Sedatole guided Goizueta students, faculty, staff, and alumni through the chain of events and remained steadfast in her principled leadership. During her tenure, the once familiar day-to-day campus routine morphed into something more responsive, flexible, and innovative.

“Karen has a deeply empathetic spirit, and that perspective has informed all her decisions as our interim dean,” says Julie Barefoot, interim chief of staff and associate dean of engagement & partnerships.

With a heightened focus on critical conversations and program adaptability, Sedatole guided the launch of a comprehensive remote learning solution to ease the impact of the pandemic. Emphasizing student experience, she listened to the ever-changing needs of her community and adjusted protocols as necessary. Barefoot adds, “She has focused on maintaining our school’s strong culture during the pandemic and created a more equitable and inclusive community.” 

Moving Goizueta Forward by Expanding Student Experiences and Programming

Sedatole led the organization during the transitions of the present but always had a laser-focused eye on the future, including how to elevate the student experience and attract the best and brightest to our school. Last year marked the launch of three next-generation global classrooms on campus to enhance digital learning, eliminate the limitations of geography, and allow for classes to engage with global business leaders. Real-time polls, breakout room options, whiteboard technology, and engagement analytics enable faculty to be highly responsive and flexible. With Sedatole’s guidance and support, Goizueta also invested in the development of hologram-like technology and augmented and virtual reality projects to create dynamic and interactive student experiences.

“Karen made numerous courageous decisions – acting quickly and confidently – that made an impact on the school and business community,” says Jill Perry-Smith, senior associate dean of strategic initiatives and professor of Organization & Management. “She said yes, when many others may have said no, leading to meaningful programming, such as the Peachtree Minority Venture Fund and John R. Lewis Racial Justice Case Competition.”

Alongside Sedatole’s support and guidance, the John R. Lewis Racial Justice Case Competition (JLCC) was launched to invite national collegiate teams to address vital issues of racial inequity in business. Inspired by its civil rights namesake, the student-run JLCC entered its second year in 2022, with more student leaders consulting for major corporations seeking to drive social change. The competition is focused on examining how companies can address racial injustice within their organizations and in society. This year, students expanded its scope by engaging in deeper partnerships with top business schools across the country.

During this event, Sedatole shared, “In all of my years of academia, this competition represents one of the most poignant examples of the power of student voice and the unbreakable intersection between business and society.”

As a visionary, Sedatole also supported leaders throughout the kickoff of two major initiatives: The Roberto C. Goizueta Center for Entrepreneurship & Innovation, which offers multi-disciplinary and cross-vertical experiences to develop the entrepreneurs, intrapreneurs, investors, and innovators of tomorrow; and the Business & Society Institute, which reflects the school’s elevated commitment to social impact and seeks to transform business to solve society’s challenges.

“Dean Sedatole was also instrumental to the launch of the Peachtree Minority Venture Fund (PMVF). The idea for the fund was proposed by a team of MBA students. Although the idea was compelling, the path to implementation was unclear,” says Robert Kazanjian, Asa Griggs Candler Professor of Organization & Management and academic director of The Roberto C. Goizueta Center for Entrepreneurship & Innovation. “She identified the needed capital and facilitated a thorough-but-rapid series of administrative reviews and approvals. The PMVF exists today due to her commitment to the idea and her willingness to see it through to full implementation. We greatly appreciate her support and active engagement.”

Sedatole continued her focus on expanding academic and co-curricular offerings with personalized experiences that prepare students to thrive in and drive toward the future of business. During 2021, Goizueta launched the Master of Analytical Finance degree, which enrolls its first class in Fall 2022. Led and designed by Wall Street professionals, the program offers hands-on experiences to support next-gen careers in sales and trading, investment management, fintech, and investment banking. Goizueta also announced a new online format of its Executive MBA program–the highest-ranked EMBA nationwide to offer an online option.

“It is with great esteem that I acknowledge the many contributions of Interim Dean Karen Sedatole to Goizueta Business School and Emory University. Her ability to enhance the Goizueta student experience and strengthen the school’s connection with the community while leading the school through a pandemic is greatly appreciated,” Emory Provost and Executive Vice President of Academic Affairs Ravi Bellamkonda shared recently. “Dean Sedatole has been an integral part of our student flourishing initiative, and we owe her deep appreciation for her leadership during this critical period for Goizueta Business School.”

Sedatole will pass the torch to Goizueta Business School’s new dean, scholar, and researcher Gareth James on July 1, 2022. Learn more about our next leader here.

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A Message from the Goizueta Campaign Council Chair Laura Balser 94BBA 01MBA https://www.emorybusiness.com/2021/12/03/a-message-from-the-goizueta-campaign-council-chair-laura-balser-94bba-01mba/ Fri, 03 Dec 2021 20:42:53 +0000 https://www.emorybusiness.com/?p=23707 Dear Goizueta Friends and Family, It is an exciting time as Emory University and Goizueta Business School embark on a transformation fueled by new leadership and energy. With the academic year underway, we are fortunate to have Interim Dean Karen Sedatole at the helm of Goizueta, Emory President Gregory L. Fenves entering his second year, […]

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Dear Goizueta Friends and Family,

Gregory L Fenves
Emory University President
Gregory L. Fenves

It is an exciting time as Emory University and Goizueta Business School embark on a transformation fueled by new leadership and energy. With the academic year underway, we are fortunate to have Interim Dean Karen Sedatole at the helm of Goizueta, Emory President Gregory L. Fenves entering his second year, and newly appointed Ravi Bellamkonda beginning his tenure as Emory’s provost and executive vice president for academic affairs.

Interim Dean Karen Sedatole
Interim Dean Karen Sedatole

As a member of the Goizueta family, you play a key role in the school’s ability to equip students who will transform the world. As the campaign rolls out, you will learn about Goizueta’s urgent need for student support at all program levels. You will also learn about our need for faculty and program support. There are countless ways to get involved and support the areas that mean the most to you!

Ravi Bellamkonda, Emory University provost and executive vice president

With leadership in place, it is with much enthusiasm that Emory is positioned to launch 2O36, a university-wide campaign with an ambitious goal to further our mission to create, preserve, teach, and apply knowledge in the service of humanity. What does this mean for Goizueta? Our goal is to ascend to the next level as one of the nation’s leading business schools and remain a trailblazer in business education. The campaign will help us continue to educate principled leaders prepared to impact the business world immediately.

We hope you will join us as we embark on this transformational journey at Goizueta.

With gratitude,

Laura Balser 94BBA 01MBA

Chair, Goizueta Campaign Council

Learn more about how you can join your Goizueta community in supporting 2O36.

2O36

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We Asked, and Goizueta Community Members Answered: What Are You Thankful For? https://www.emorybusiness.com/2021/11/25/we-asked-and-goizueta-community-members-answered-what-are-you-thankful-for/ Thu, 25 Nov 2021 14:00:00 +0000 https://www.emorybusiness.com/?p=23666 As celebrations of friends, family, and loved ones are in full swing once again this holiday season, members of the Goizueta community shared their thoughts with Emory Business. We asked, “From the Goizueta perspective, what are you thankful for?” Here’s what they had to say. I’m thankful to be in an environment filled with lifelong […]

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As celebrations of friends, family, and loved ones are in full swing once again this holiday season, members of the Goizueta community shared their thoughts with Emory Business.

We asked, “From the Goizueta perspective, what are you thankful for?”

Here’s what they had to say.

I’m thankful to be in an environment filled with lifelong learners who are continually striving to better themselves and the world around them. My mentors and classmates have done so many great things during their time at Goizueta and I can’t wait to see what impact they have in the future.

Kegan Baird 22MBA, managing director for the 2022 John R. Lewis Racial Justice Case Competition

This Thanksgiving, I’m thankful for all the successes, all the failures, all the growths that I’ve been fortunate to have at Goizueta – they all have made me become a better version of myself!

Octavius “O.C.” Chen 22BBA, senior director of strategic initiatives, Emory Entrepreneurship & Venture Management

I’m grateful for your positive spirit and dedication to making the Goizueta experience so special. I appreciate your creativity and resilience in addressing our community’s needs. I’m thankful for the unique contributions and perspectives that each of you brings to make Goizueta a wonderful place to learn and work.

Karen Sedatole, interim John H. Harland Dean

I’m thankful for a warm welcome this year. I started at Goizueta in February and staff, faculty, and students have generously given their time and support to acclimate me, share their unique perspectives, and discuss innovative ways we can serve students even better. Looking forward to a wonderful 2022!

Melanie Buckmaster, director of communications

This Thanksgiving, I want to say how grateful I am for you. The members of the Emory community—students, faculty, staff, alumni, and supporters—have provided me with so much inspiration. I am deeply thankful for your hard work and dedication during a year when you faced tremendous adversity. I also appreciate how fortunate we are to have come this far in the pandemic, where—because of your commitment and the scientific breakthroughs needed for vaccines and therapeutics (some of which were tested and discovered at Emory)—we can gather this week with less anxiety and more hope for what the future will bring.

Gregory L. Fenves, Emory University president

This Thanksgiving, I am blessed to be celebrating 30 years at Emory University and spending most of that time at Goizueta. I am grateful for the strong community of colleagues that I get a chance to work with and the impact that we continue to make on the lives of so many students.

Alicia Sierra, Goizueta director of human resources and diversity

I would never be where I am today without my time at Goizueta. The network, mentorship, and opportunities I received there fundamentally changed my trajectory for the better. To pick one thing I am thankful for would be too hard so I will simply say that I am thankful for the honor of being called an alumna. 

Ashley Freeman 18EvMBA, Founder, Facilitator, and Coach at Flourishing Work, author of forthcoming book The Path to Your Career Purpose: Find and Live the Life of Fulfilling Work You Were Meant to Do

I am most thankful this holiday season to work with colleagues that I consider friends at one of the top business schools in the country.

Dillon Boggs, managing director of development, Emory University Advancement and Alumni Engagement

I’m grateful for so many things this year. I’m thankful for the COVID vaccine which allows my family to gather safely (including with my 95-year-old father) for the Thanksgiving holidays. I’m grateful for the scientists who created the vaccine and for all the healthcare and essential workers who have sacrificed so much over past 20 months to keep people alive and safe. I’m thankful for faculty and staff colleagues who have worked tirelessly over the past 20 months to support our students. I have marveled at their determination, compassion and commitment to serving our students under difficult circumstances. And on a personal note, I’m thankful for my good health, a loving family and caring friends, and of course, for my favorite Thanksgiving dishes: cornbread dressing with cranberry relish, sweet potato casserole and apple pie a la mode!

Julie Barefoot, associate dean of engagement & partnerships and interim chief of staff for Goizueta Business School

We appreciate you, our readers and friends. Happy holidays, everyone!

Check out Goizueta’s Instagram account for more warm wishes, fun photo memories, and stories from our global community.

Happy Thanksgiving!

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Remembering Ahmaud Arbery: A Message from Dean Sedatole https://www.emorybusiness.com/2021/11/24/remembering-ahmaud-arbery-a-message-from-dean-sedatole/ Wed, 24 Nov 2021 19:18:23 +0000 https://www.emorybusiness.com/?p=23689 Goizueta Community – As we work to process the news of the week and outcome of the trial surrounding Ahmaud Arbery’s death, I want to reach out to the Goizueta community, including students, faculty, staff, alumni, and friends. Our thoughts are with the Arbery family and the Brunswick community today. A key component of justice […]

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Goizueta Community –

As we work to process the news of the week and outcome of the trial surrounding Ahmaud Arbery’s death, I want to reach out to the Goizueta community, including students, faculty, staff, alumni, and friends. Our thoughts are with the Arbery family and the Brunswick community today.

A key component of justice is accountability – and the verdict delivered today is a positive turning point in our movement toward a more just and equitable world.

Ahmaud was a son, brother, and friend. His death was tragic and unnecessary. It marks a pivotal moment that has spurred critical momentum to address the racial injustice that has plagued our communities for too long.

At Goizueta, we understand the powerful role that business plays in shaping society. As scholars, educators, researchers, and students, we have a responsibility to nurture potential, while also recognizing, acknowledging, and seeking to change the systemic prejudice and discrimination that people of color face each day.

Please know that our commitment to diversity, equity, and inclusion — for every person without exception — remains strong. Thank you for your efforts in this space and your commitment to building a better institution, city, and world. We look forward to partnering with you on this journey and hope you consider joining Goizueta’s Common Reads program, developed to create a safe place for discussion around racism and bias and the role allies can play in driving change. 

As always, we are here for you. We realize that we all process information and events in different ways, whether that’s through talking, listening, or finding the space for quiet, and we encourage you to find what works for you. We’ve included a few community resources for you to consider below.

Sincerely,

Karen Sedatole
Interim Dean
Goizueta Business School

Student Resources
TimelyCare TalkNow services
TimelyCare provides 24/7 mental health support. This support includes scheduled counseling visits (12/year) and 24/7 access to emotional support with their Talk Now program, as well as access to a variety of support groups. 
 
CAPS: Counseling and Psychological Services
CAPS provides multiple support services to students in addition to TimelyMD. 404-727-7450
 
Faculty and Staff Resources 
The Faculty Staff Assistance Program (FSAP) offers individual and group support for faculty and staff members. Call 404-727-9355. If calling after hours, press 2 for crisis assistance. For additional information, visit the FSAP website or email for assistance, efsap@emory.edu

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Leadership through Crisis https://www.emorybusiness.com/2021/11/05/leadership-through-crisis/ https://www.emorybusiness.com/2021/11/05/leadership-through-crisis/#comments Fri, 05 Nov 2021 20:15:03 +0000 https://www.emorybusiness.com/?p=23510 “Ladies and gentlemen, we’re experiencing a crisis. I have terrible news. An accident at our factory outside Rochester has left several employees dead.” That’s the news a corporate leadership team receives one Tuesday morning, interrupting their quarterly review and strategic planning meeting. The room falls silent as the executives absorb the severity of the crisis. […]

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Ladies and gentlemen, we’re experiencing a crisis. I have terrible news. An accident at our factory outside Rochester has left several employees dead.”

That’s the news a corporate leadership team receives one Tuesday morning, interrupting their quarterly review and strategic planning meeting.

The room falls silent as the executives absorb the severity of the crisis. One by one, these critical leaders begin to recognize the role each will play in dealing with the tragedy. Accurate information will need to be gathered for press releases, communicated internally with factory management and the company’s board of directors, as well as externally with the families of the employees who died and with those customers affected by a factory shutdown. Media will need immediate and frequent updates. The community will demand assurances. The list goes on and on.

Each action these executives take—or do not take—will result in vastly different financial and reputational implications for the company. Time is of the essence and their well-organized response is critical to the company’s success.

What will these leaders do? Better yet, what should they do to ensure effective leadership through crisis?

Real-World Stakes

In our recent history marked by an unpredictable pandemic, social unrest, and political upheaval, crisis leadership has become an even more important component of a leader’s overall business plan.

Ken Keen
Ken Keen

“Classroom lectures and reference materials are great prep for understanding academic concepts, but nothing prepares a leader more than having experienced decision-making based on well-informed, timely, and critical information,” notes Lieutenant General (Ret.) Ken Keen, senior lecturer of organization and management and associate dean for leadership.

“With real-world stakes, leaders need authentic practice in managing business crisis response. Goizueta builds this credibility in our graduates.”

Ken Keen

Currently, Keen and his team are designing a crisis leadership simulation with funding from The Goizueta Innovation Fund’s Advances in Teaching Experimentation Zone, which encourages and provides funding for faculty and departments seeking to leverage advanced technology-based educational tools that support the cognitive engagement experience for students.

According to Stephanie Parisi, associate director of instructional design, the simulation will allow participants to have “the opportunity to play unique roles where their actions and decisions impact the crisis experience and their team performance,” she says. A leadership decision in an earlier round will affect later rounds—including what information is given to players and/or the intensity of a situation. “We are spending a lot of time linking the different scenarios and outcomes so that participants can experience leading during a crisis as close to the real thing as possible,” Parisi adds. In addition to offering participants an impactful experience, Keen and his team are striving to push the envelope of leadership simulation by including meaningful innovation.

Interim Dean Karen Sedatole
Interim Dean Karen Sedatole

“Goizueta prepares its leaders to guide businesses through the problems we face now, and those that we have yet to anticipate,” says Karen Sedatole, Interim John H. Harland Dean of Goizueta Business School. “If the pandemic has taught us to be prepared, simulations like these are crucial to prepare responsive leaders to face unforeseen challenges tomorrow.”

Innovation through Adversity

As the COVID-19 pandemic unfolded, attending class took on new meaning. Several of Goizueta’s experiential learning programs, such as the Leader’s Reaction Course at Fort Benning, had to be re-imagined or put on hold when classes began to meet virtually. When Keen couldn’t put groups of students through this course, he looked for alternatives that delivered the same learning objectives, but that could be delivered online. Keen had used simulations before and decided they could play a bigger role. 

Throughout 2020, student teams virtually climbed Mt. Everest, mitigated wildfires in the western U.S., and fought to stop a pandemic spread by zombies. While the simulations helped students deal with team building and crisis leadership issues, they lacked a basic component: the multi-faceted impact of a business crisis. “The simulations we used were very effective to attain learning outcomes, but what we were really looking for was a business simulation where we place students in executive leadership positions within a company,” Keen explains.

A Proprietary Crisis Leadership Simulation Platform

Keen spoke with multiple vendors in pursuit of a “dynamic online simulation centered on business crisis leadership,” but couldn’t find one. He thought—why not design it ourselves?

Nicola Barrett
Nicola Barrett

With the help of Parisi and Nicola Barrett, chief corporate learning officer, Keen is doing just that. “We’re bringing in expertise and thought leaders to help us build a unique platform simulation for our students,” Keen notes.

“We all face business crises at some point in our careers, whether it is the shared experience of the COVID-19 pandemic or other business crises that impact the financial strength, reputational integrity, or legitimacy of our businesses. The more we can do to help professionals prepare themselves, their teams, and their companies to avoid, reduce the impact of, or handle a crisis, the more resilient they will be,” says Barrett. In her role, she was instrumental in helping the program secure funding from The Goizueta Innovation Fund.

“A simulation like the one we are creating will put professionals in realistic crisis situations that will stretch their skills and build their capacity to shape the outcomes of whatever future crises they will face.” 

Nicola Barrett

Sudden and Smoldering Crises

Keen has worked on the project since the end of 2020, but he and his team began to build the simulation platform in late spring 2021. The team is working with Forio, a software company based in San Francisco, to create a simulation capable of offering a breadth of crisis scenarios, from sudden events—an earthquake, a massive cyberattack, a significant product failure—to smoldering events, “those that create disturbance in the company, but if dealt with could be overcome fairly easily,” explains Keen. “If you don’t pay attention to these types of events, or if you react to them in an inappropriate way, they could spiral out of control and lead to a crisis.”

Keen hopes to roll out a pilot by the end of this year, gather feedback, and iterate. The plan is to begin running the simulation by late spring 2022.

The intent is to develop crisis leadership simulations that are as multidimensional as the real world in which an actual crisis might play out—integrating business decisions, leadership behaviors, change management, and communications strategies with the ability to assess learners against defined competencies in these and other areas. The simulations may replicate a particular market environment (such as a global health crisis that affects the entire economy) or present something more esoteric (a product failure that opens the door to competitor advantage).

“We plan to make these simulations adaptable and agile,” Keen notes.

Leadership Built on Experience

Over the course of his military career, Keen has experienced firsthand his share of crisis leadership. As part of the U.S. Southern Command, Keen was stationed in Haiti in 2010 when a devastating magnitude 7.0 earthquake hit, affecting more than three million people. The quake destroyed almost all of Haiti’s government ministries, and Keen was tasked with mobilizing a multitude of support efforts.

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Jaclyn Conner

While he plans to draw on personal experiences like this to develop the simulations, Keen recognizes the need for thought leaders to provide a business-centric perspective. “We want to develop storylines that are realistic, challenging, and forward-looking,” Keen says.

In addition to his Goizueta colleagues, Keen will consult with experts within Emory about the physiological impacts of stress on human behavior that will add a critical dimension to the leadership simulation.

“These types of simulations allow students to be immersed in real-world experiences to strengthen their leadership skills,” says Jaclyn Conner, associate dean, Executive MBA. “We are ecstatic to offer this experiential learning in our classes as it will provide a realistic leadership environment for students to practice and shape their skills.”

Onset of a Virtual Crisis

The crisis simulation will run three to four hours and can be completed in a half-day or incrementally. The simulation will integrate virtual reality (VR), videos, and “cross-functional responsibilities, situational awareness, team dynamics, and other real-world issues,” Keen says.

Because the simulation is still in development, the team can’t reveal too many specific details. “Our simulation is unique in that it will offer interactive video components and immersive opportunities for learners to experience real-world crisis leadership situations through the use of virtual reality in targeted areas that support learning outcomes,” Parisi explains. “What we’re not doing is just throwing in virtual experiences for flash. We really care and are being very thoughtful about how we include VR and how it impacts the learning experience.”

Key focuses will be on-brand messaging development that reflects core values, timely public and internal responses, empathy, personnel concerns, corporate financial repercussions, service interruptions, logistics changes, supply chain needs, communications delivery, governmental agency interaction, communication engagement, media relations, and much more.

Each player will be designated a different role, such as chief executive officer, chief people officer, chief financial officer, media relations director, head of human resources, and more. Coordination of on-brand messaging is key and should reflect a unified response.

For instance, in the previous example focused on an industrial accident with fatalities, the chief executive officer would deliver a message to the board that may not reflect what the chief people officer wants to communicate to employees, as well as to the families of the employees that died. And the chief operating officer may have a completely different message he or she wants to deliver to customers and supply chain partners. Response organization is paramount. The biggest questions to be answered before anyone responds are, “What is the chain of communications command, who does which task, with whose approval, and in what sequence?”

Keen says that through the simulation, “You send the players off and they craft their statements independently. Then you ask, ‘Are the talking points synchronized? Is one person suggesting saying one thing that contradicts another statement? Did the executives talk before they finalized their statements? Did they compare notes?’”

As he did when he ran the out-of-the-box simulations during the pandemic, Keen will enlist business coaches to assist the players as they go through the game, albeit with a twist. “Coaches will be able to observe what the players are doing. That capability doesn’t exist right now,” says Keen. The simulation will be run on computers, but as in a true crisis, players don’t have to be in the same location. They could be together in one room, meeting virtually, or a mix of both.

“Regardless of how you run the simulation, the coach will witness what the players are doing and how they’re communicating with one another,” Keen adds. While coaches won’t manipulate the simulation in any way, having them observe in real time will allow coaches to better facilitate an after-action review.

Keen envisions the simulations being offered across many of Goizueta’s programs—MBA, BBA, Executive Education—and as leadership development opportunities for faculty, staff, and other organizations within Emory University, such as the Rollins School of Public Health. According to Keen, it’s conceivable that Goizueta could design a simulation platform that would fit almost any curriculum/cohort at Emory. “If you’re training at the university for crisis events like contending with an active shooter, for example, you can use a simulation to deal with the crisis as part of your training,” says Keen.

It’s a fact. Crises happen. “It’s not a matter of if—but when—you will be faced with a crisis, so the more we can help prepare business leaders and the more realistic that learning preparation is, the better they will handle these situations,” says Barrett. “The bar has been raised, and at Goizueta, we are raising it further by investing in advanced simulations like the crisis leadership simulation.”

Learn more about Goizueta leadership programs. Gain insight from alumnae who take the lead.

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KEGS, Friends, and Fabulous Reunions: Goizueta Homecoming 2021 In Pictures https://www.emorybusiness.com/2021/10/26/kegs-friends-and-fabulous-reunions-goizueta-homecoming-2021-in-pictures/ Tue, 26 Oct 2021 18:35:56 +0000 https://www.emorybusiness.com/?p=23433 Students, alumni, families, and friends roamed the quad from October 21-23 when Emory’s annual Homecoming celebration took over the campus with athletic events, a 5K race, walking tours, academic discussions, musical celebrations, impromptu gatherings, and reunions, all in a vibrant festival atmosphere. Highlights included performances by headliner Black Pumas, a Grammy-nominated act described as “Wu-Tang Clan meets James Brown” […]

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Students, alumni, families, and friends roamed the quad from October 21-23 when Emory’s annual Homecoming celebration took over the campus with athletic events, a 5K race, walking tours, academic discussions, musical celebrations, impromptu gatherings, and reunions, all in a vibrant festival atmosphere. Highlights included performances by headliner Black Pumas, a Grammy-nominated act described as “Wu-Tang Clan meets James Brown” and special guest Lennon Stella who has a stellar synth-pop sound, as well as Yacht Rock Schooner with their smooth 70s and 80s rock vibe. 

Karen Sedatole, Interim John H. Harland Dean for Goizueta Business School delivered a TED-talk presentation focused on the future vision for the school. “While we are heartened by the achievements of Goizueta today, we understand that the future is now and we have to keep pushing forward,” she shared. “With a firm focus on student success, faculty eminence, and research excellence, we are building principled leaders prepared to positively impact business and society.” 

At Goizueta, the Advancement and Alumni Engagement team sponsored a time-honored tradition: MBA Reunion KEGS. Please enjoy these images taken by photographer and marketing student Octavius “O.C.” Chen 22BBA

So, Who Joined in the Fun at KEGS?

Nearly 250 Goizueta MBA alumni joined us for reunion KEGS, food, fun, and entertainment in Jenkins Courtyard and Patterson Green. “We enjoyed reconnecting and reminiscing with our alumni,” says Lindsay Topping, senior director of alumni engagement. “It’s always so gratifying to see friends and classmates reunite and share great memories of their times as students.” 

In addition to family and friends, Goizueta celebrated several special milestone reunions: 

  • 40-year reunion recognized classes of 1980 and 1981 
  • 30-year reunion honored alumni from the 1990 and 1991 classes 
  • 25-year reunion celebrated the 1995 and 1996 classes 
  • 20-year reunion paid tribute to the 2000 and 2001 classes  
  • 10-year reunion brought together alumni from 2010 and 2011 
  • 5-year reunion recognized the classes of 2015 and 2016  
  • Zero to 1-year reunion brought the classes of 2020 and 2021 back to campus 

Did you know that you don’t have to wait until next year’s Homecoming reunions to connect with your fellow Goizueta alumni? Keep up to date on Goizueta happenings and kudos on LinkedInInstagramTwitter, and Facebook. Do you have a new role or address? Update your alumni information here. 

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2O36: Goizueta’s Next Chapter https://www.emorybusiness.com/2021/10/22/2o36-goizuetas-next-chapter/ Fri, 22 Oct 2021 19:11:45 +0000 https://www.emorybusiness.com/?p=23416 Using Knowledge to Serve Humanity Today marks the launch of an exciting new initiative at Emory University and Goizueta Business School: 2O36. As our next campaign, 2O36 inspires investment in people for the benefit of people, bringing the Emory community together to build on our mission to serve humanity through knowledge. With an eye on […]

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Using Knowledge to Serve Humanity

2O36: The Future Starts Here
2O36: The Future Starts Here

Today marks the launch of an exciting new initiative at Emory University and Goizueta Business School: 2O36. As our next campaign, 2O36 inspires investment in people for the benefit of people, bringing the Emory community together to build on our mission to serve humanity through knowledge.

With an eye on Emory’s bicentennial, 2O36 spearheads a movement to radically rethink and reshape the future.

“While we are heartened by the achievements of Goizueta Business School, we understand that we must continue to evolve in order to teach business the way it will be in the future and prepare our students for careers that don’t yet exist,” says Karen Sedatole, Interim John H. Harland Dean of Goizueta Business School. “With a firm focus on student success, faculty eminence, and research excellence, we are building principled leaders prepared to positively impact business and society.”


As the campaign launches this fall, Goizueta will focus on the following priorities:

  • Scholarships – Supporting students through scholarships that relieve economic pressure and create a vibrant and diverse body of the best and brightest
  • Faculty – Supporting faculty through distinguished professorships and research support that enable Goizueta to recruit and retain the most eminent and innovative faculty
  • Business & Society – Addressing the complex challenges confronting people, the planet, and the business community around the world
  • Entrepreneurship & Innovation – Fostering innovation, entrepreneurship, and early-stage investing to address business problems, market opportunities, and significant social needs
  • Data Analytics – Leveraging the power of big data and bold ideas to produce data-savvy graduates
  • Leadership Development – Developing students into holistic, principled leaders who will have a positive impact on business and society
  • Goizueta Fund for Excellence – Providing resources to meet top priorities and shifting needs in a changing market landscape, including operational support for degree programs and co-curricular experiences, which richly add to the student experience

With a total campaign goal of $160 million over the next five years, Goizueta will work alongside alumni, students, corporate partners, foundations, and other leaders in the business community to achieve our collective vision.

“With the support of our community, we know Goizueta can transform the world to come—contributing to boundary-pushing advancements that will spark change, inspire wonder, and catalyze action,” says Laura Balser 94BBA 01MBA and chair of the Goizueta Campaign Council. “As we compete for the best faculty, staff, and students to carry out our vision, we need our community to step up and invest in our future.”

The future starts here. The future starts now. The future starts with you. Will you join us?

Join the movement at emory.biz/give.  

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Join Emory on the Quad 10/22 to Kick Off 2O36; Homecoming Reunion KEGS at Night https://www.emorybusiness.com/2021/10/18/join-emory-on-the-quad-10-22-to-kick-off-2o36-homecoming-reunion-kegs-at-night/ Mon, 18 Oct 2021 16:57:47 +0000 https://www.emorybusiness.com/?p=23390 With an eye on Emory’s bicentennial, 2O36 inspires investment in people for the benefit of people, bringing the campus community together to build on our mission to serve humanity through knowledge. Join us Friday, October 22, to glimpse into the future you are creating—a world of possibilities. Because of you, we know that Emory will […]

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With an eye on Emory’s bicentennial, 2O36 inspires investment in people for the benefit of people, bringing the campus community together to build on our mission to serve humanity through knowledge.

Join us Friday, October 22, to glimpse into the future you are creating—a world of possibilities. Because of you, we know that Emory will transform the world through advancements that spark change, inspire wonder, and catalyze action. 

2O36

This come-and-go event kicks off at 10 a.m. and ends at 3 p.m. and is open to students, staff, and faculty. If you can’t stay for the duration, come by when you can. We’ll provide free food beginning at noon.

At noon, Jag Sheth, Charles H. Kellstadt Chaired Professor of Marketing will share a 2O36 campus community presentation. Goizueta Interim John H. Harland Dean Karen Sedatole will speak at 1:30.

Together, we will create an open and promising future. We hope you join us!

Reunion KEGS on Patterson Green and Jenkins Courtyard Starts at Six

KEGS

It’s time for alumni reunions! Goizueta will celebrate two cycles of MBA classes, from both 2020 and 2021. The classes of 1980/1981 (40-year), 1990/1991 (30-year), 1995/1996 (25-year), 2000/2001 (20-year), 2010/2011 (10-year), 2015/2016 (five-year) are specially invited to attend in honor of their milestone reunions. Additionally, this year, the classes of 2020 and 2021 will return to campus for their zero/one-year reunion.

Learn more about the full launch day’s activities on the quad here, including multisensory live podcasts, interactive pods, and art installations.

Plus, register to join your Goizueta classmates at the time-honored Homecoming tradition of Reunion KEGS.

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“Spotlight On: Karen Sedatole, Interim John H. Harland Dean, Emory University Goizueta Business School,” Capital Analytics Associates https://www.capitalanalyticsassociates.com/spotlight-on-karen-sedatole-interim-john-h-harland-dean-emory-university-goizueta-business-school/ Fri, 01 Oct 2021 17:29:08 +0000 https://www.emorybusiness.com/?p=23329 The post “Spotlight On: Karen Sedatole, Interim John H. Harland Dean, Emory University Goizueta Business School,” Capital Analytics Associates appeared first on EmoryBusiness.com.

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